Duration
10 Months
Prerequisites
None
Requirements
None
Course Summary
Business English is designed to improve your reading, writing, and communication skills for the workplace. You'll learn the business writing process, how to write emails and instant messages and format specific business messages. The course also covers workplace document design, giving presentations, professional skills, and strategies for job searching and applications.
Explain the characteristics of business writing.
Explain the role that audience and purpose play in crafting business messages. Understand how to conduct research for business writing.
Use the steps of the business writing process to create a business message.
Explain how businesses use the internet to create content such as podcasts and web pages.
Explain the professional standards for writing workplace emails and instant messages.
Explain how businesses use blogs and social media to communicate with the public.
Explain how to format and write business memos and letters. Explain how to organize and write positive, negative, and persuasive messages.
Explain the format and features of different workplace documents.
Explain the importance of incorporating design elements into business documents.
Understand the different types of graphics used in business documents. Interpret and compare two graphs.
Explain the characteristics of an effective business presentation. Understand what it means to be professional and ethical at work.
Explain the relationship between interpersonal skills and effective communication in the workplace.
Explain the proper etiquette for different types of business meetings and for meeting with people of different cultures.
Understand how to assess personal skills and interests to decide on potential careers.
Explain how to search and apply for a job.
Explain how to create a résumé and cover letter. Explain the steps to take to ensure a successful job interview.